How to grow your skills: Active Listening
When you listen actively rather than passively, you are making a genuine effort to listen to and engage with what someone is saying to you.
There are many situations in which you might want to practice active listening:
- During a job interview to ensure you understand your interviewer’s questions before answering them
- When your boss or supervisor is giving you instructions about a task to be completed, to ensure you understand what is required of you
- When listening to the perspective of someone you have a disagreement with, to help you understand their position and resolve the conflict
- When listening to a friend or colleague when they open up to you about a concern they have, to help you understand their situation or to support them
Here are our top 10 tips to improve your active listening skills: